Learn About the New York Unemployment Office

New York Unemployment Contact Information

In New York, the unemployment office that manages the insurance program is the Department of Labor (DOL). The DOL establishes the policies and information about unemployment eligibility, collecting benefits and additional services provided by the state. Applicants seeking New York unemployment information can speak to representatives over the phone or at local office locations. Workers must contact the unemployment office in New York in a timely manner, as eligibility for benefits is reliant on recent work history. Not all residents will qualify for compensation when they apply for unemployment insurance. State residents who are working on a temporary or part-time basis, lose their job entirely (through no fault of their own) or have been recently discharged from the military are all potentially eligible for benefits. The unemployment office in New York provides detailed information regarding eligibility requirements. Participants can also learn information about unemployment services that help workers obtain new jobs. Residents can also contact the unemployment office to report cases of fraud, appeal a program denial or find out specific details about their claim. Those curious as to how benefits are award can speak to a representative.

New York Unemployment Resources

Contact the unemployment office in New York by reviewing the information below: 

How To File a New Report or Reopen a Claim

By Phone:
(888) 209-8124

Telephone Claims Center:
(888) 783-1370

Hearing Impaired: (800) 662-1220

NYS Department of Labor
Building 12 W.A. Harriman Campus
Albany, NY 12240
Phone: (888) 469-7365


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