Learn About the North Carolina Unemployment Office

North Carolina Unemployment Contact Information

In times of joblessness, the unemployment office will process claims from residents who are seeking financial compensation. Citizens who contact the unemployment office in North Carolina will learn of all available benefits from Division of Economic Security (DES), the department that handles unemployment insurance claims. Residents searching for information about unemployment eligibility and application process can speak to a DES representative. Through DES, residents will be able to file a new unemployment claim, view existing claims, report frauds, calculate benefits, reopen claims and learn about job placement opportunities. Applicants will need to meet eligibility requirements set forth by the DES to collect partial wage payments. Unemployment information regarding initial and ongoing qualifications are available at DES offices as well as reemployment services. Information about unemployment programs is especially prudent for workers having difficulty finding new professional prospects or need to switch industries. North Carolina unemployment offices will work with participants to obtain new jobs. Residents of the state can also contact DES if they suspect or have proof of program fraud. Participates can request weekly benefits from offices as well as check on the status of their claim. Each office will be able to supply adequate unemployment information to interested claimants.

North Carolina Unemployment Resources

Residents can contact the unemployment office in North Carolina using the information below:

How To File a New Report or Reopen a Claim


By Phone:
(888) 737-0259

How To File Weekly Claims


By Phone:
(888) 372-3453

DES Customer Call Center
Phone: (888) 737-0259
Fax: (919) 250-4315

Hours: 8 a.m. to 5 p.m., Monday through Friday (except holidays)

DES Central Office Location
700 Wade Avenue
Raleigh, NC 27605

P.O. Box 25903
Raleigh, NC 27611-5903

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